About Me
I am a business builder & integrator, Chief Operations Officer, VP Delivery, Programme Director, Programme Manager.
Focused on strategy, value creation, delivery, execution & assurance.
20 years experience across change & transformation & software delivery, in house & consultancy side.
A large proportion of my career has been scaling & optimising startups, scale ups & enterprises across E-commerce, Retail, Financial Services, Legal & Government.
I've lived in the UK, Canada & India, & trained in business at university.
Achievements:
M&A, Strategy, Change, Business Transformation:
✪ Orchestrated a Group Operating Model rollout, aligning ways of working across 18 countries
✪ Cost Reduction, led consolidation integrating multiple startups into global group & managing country closedowns, realising annual cost efficiencies of 40m euro
Digital Transformation:
✪ Product Led Growth, deployed a £25m budget across ten agile teams to develop automation, chatbots & telephony solutions, achieving annual savings of over £50m
✪ Built & led depts of engineers, BAs, UX research & design, delivery managers, developing products for customer services, sales & new business grossing £100m ARR+
✪ Enabled scaling of a veterinary business from 36 to 360 practices - consolidating enterprise apps & cloud setup, boosting annual revenue from £350k to £3m in 3 yrs
Entrepreneurship:
✪ Over the last 10 years I've also built a property portfolio & food business with my wife