Customer Service in: English/French/Italian/Romanian English – C2 - US accent, near native, French C1 level, Italian - fluent, C1 Romanian/Moldavian -native -C2 On Customer Service in English/French/Italian/Romanian, I can handle work volumes up to 150 inbound calls per day or answer 400 emails per day with templates (bulk repetitive tasks). I have experience working in Freshdesk, Zendesk, Dixa, Google Sheets, basic Word, basic Excel, tracking orders on 17track.net, deep internet research to find contacts or details. I learned to take calls fast - 2-4 minutes and solve client's problems right away, and then go to the next call.