Technology, Information and Media
Utilities
Oil, Gas, and Mining
Financial Services
Consumer Services
ActiveSebastian Hølt B profile photo

Sebastian Hølt B

Head of Service Design - Shell Digital

About Me

Highly experienced Design Leader and outcome-driven Digital Strategist with over 12 years experience across the Nordics and NL. I specialise in translating business needs, market opportunities and user insights into products and services, unifying the user experience across complex ecosystems and technical dependencies to operationalise delivery and innovation. Driving product and experience design strategy for new services. Lead cross-functional teams to operationalise metrics-driven discovery & delivery, while implementing innovation frameworks and transformation across various business portfolios. I thrive in scaling innovation hubs, and leading cross-functional product portfolios in both high-growth and large-scale enterprise contexts.

Experience

Seniority LevelDirector
Years of Experience10-15 years
Current StatusActive

Certification

Total Certifications1

M.Sc, Digital Design & Innovation, IT University of Copenhagen

Skills

Core skills1
Languages6

Skills

Lean Innovation, Product practices (DVF, Agile), User Experience Design, Service Design, Design Ops, Customer Research, GenAI iterations, Cross-functional Product & Design Leadership, Design Systems, Enterprise Architecture. Ecosystem Mapping, Service Blueprinting, DVF, Data-Driven practices (North Star Metrics, OKRs), Business Model Innovation, Strategic Roadmaps, TOGAF, Strategy Frameworks, OP Model Design. Strong experience with C-level engagements, co-creating clear pathways to bridge the gap between business problems and technology capabilities to enable value and performance.

Languages

Danish
Dutch
English
German
Norwegian
Swedish

Services