Spearheaded the product strategy and full-stack architecture for three multi-tenant marketplaces (Humiint.com, Rsrvs.com, Mygnon.com) across e-commerce, community, and reservation domains. In this capacity, I successfully scaled Humiint.com from a single-user beta to over 17,500 registered users and 500K site visits within 90 days, validating product–market fit. I led globally distributed Agile teams, enforcing OKR-driven delivery and defining engineering governance to maintain bi-weekly CI/CD automation. Furthermore, I architected and operated a resilient Google Cloud Platform infrastructure, achieving consistent sub-200ms response latency for over 10,000 concurrent users while reducing cloud spend by 22%, and drove enterprise-level GenAI automation by deploying over a dozen internal and customer-facing AI agents to boost operational efficiency and cross-functional throughput.

Led enterprise-scale engineering transformation for a blockchain-based payments clearing platform, focusing on automation, AI integration, and security governance. Managed a 26-member cross-functional team across Singapore and India to deliver high-impact architecture, including a payment message compression system and a critical Customer Portal blueprint, the latter of which saved over five months of development effort. I championed AI adoption, collaborating with Google to leverage GenAI for automating PR reviews, resulting in a 50% reduction in code errors and driving broader AI value across non-technical functions. Furthermore, I authored and enforced comprehensive engineering standards, implemented robust CI/CD pipeline hardening using tools like SonarQube for SOC 2 readiness, and achieved significant cost savings, including SGD6K monthly cloud optimization and a proposed outsourcing model projecting SGD800K in annual savings.

Directed cross-functional UX and development teams (up to 14 members) to provide comprehensive technical leadership across the product lifecycle of internal-facing enterprise applications, ensuring strict alignment with banking regulatory policies, risk controls, and technology standards. This leadership delivered transformative operational efficiency, most notably by creating the Release Operation Center (ROC), a compliance-as-code platform that reduced time-to-production from 30 days to under 35 minutes, earning the Technology Services Game-Changer Award (2020).

As a key member of the Accenture Industry X team, I drove complex digital transformation programs across major sectors including Banking, Energy, Healthcare, and Logistics, focusing on the strategic implementation of Cloud, Agile, IoT, and Blockchain technologies. My role centered on providing technical advisory services, aligning enterprise architecture and delivery strategy with client operating models and stringent regulatory landscapes, and fostering engineering excellence through customized training and design governance.

Professional Agile Leadership I

Scrum.org

2023

Credential ID: 1107279

Professional Scrum Product Owner II

Scrum.org

2024

Credential ID: 1107515

Prompt Design in Vertex AI Skill Badge

Google

2024

Certified Quorum Developer

Blockchain Council

2023

Credential ID: 75338908