At BringMyPack, I wore multiple hats to keep things running smoothly behind the scenes. I handled daily logistics—matching travelers with customers, tracking deliveries, and making sure everything arrived safely and on time. I also led customer support, turning user feedback into real service improvements. Whether it was refining our internal processes or solving urgent issues with empathy and speed, I made sure both travelers and clients felt guided and cared for every step of the way.

Specific Countries That I am Qualified In or Can Cover/ Global

Monaco, France, West Africa, Italy, Switzerland

Country that I'm Located In

Italy

Area of Interests (AI, Blockchain, Privacy, etc)

AI Assistants & Chatbots – Designing and deploying smart assistants to simplify operations and enhance user experience Prompt Engineering – Crafting effective prompts to get accurate, contextual outputs from LLMs Automation & Productivity – Using AI to streamline workflows, customer support, and admin tasks AI for Business Operations – Integrating AI tools to improve decision-making, client retention, and internal processes No-code AI Tools – Exploring platforms like Zapier, Make, or GPT-based tools to build solutions without deep programming AI for Community Management – Automating onboarding, FAQs, and engagement in online communities