Fractional CXO
I provide part-time executive leadership over customer and employee experience for SMBs, typically on a retainer or project basis. Responsibilities mirror those of a CCO/CXO in larger firms: - Design and implementation of customer and employee experience strategies. - Ownership of retention and loyalty metrics and initiatives. - Alignment of leadership, front-line teams, and operations around customer/employee needs. - Regular review of qualitative and quantitative feedback to identify improvement opportunities. The engagement is sized to fit SMB budgets and stage of growth while providing true executive-level ownership of experience. Listed price is the hourly rate.
Details
- CategoryC-Suite
Location
USA
Industry
- Consumer Services
- Financial Services
- Professional Services
- Retail
Specific Jurisdictions That I'm Qualified In or Can Cover
- United States
- United States: Colorado
Countries
States
Language(s)
- English
- English (British)
About the listing author
Imagine walking into a bustling coffee shop where the aroma of freshly brewed coffee mingles with the sound of laughter and friendly chatter. That's the kind of…
Imagine walking into a bustling coffee shop where the aroma of freshly brewed coffee mingles with the sound of laughter and friendly chatter. That's the kind of…