A Customer Service Manager (CSM) is responsible for overseeing the customer service department and ensuring high-quality customer interactions, which are crucial for maintaining customer satisfaction and loyalty, driving retention, and implementing strategies to improve customer experiences.

Industry

General, Climate, Bio, Media

Specific Countries That I am Qualified In or Can Cover/ Global

USA

Country that I'm Located In

USA

Area of Interests (AI, Blockchain, Privacy, etc)

Climate, Media