Hello, I'm Marc A.

Hi there! I’m Marc Adriano​,​ a dedicated and detail-oriented professional with over five years of experience in the BPO industry​,​ and a strong background in customer service​,​ team leadership​,​ and virtual assistance. I began my journey as a customer service agent​,​ grew into a Subject Matter Expert and Trainer​,​ and eventually led teams as a Team Leader. More recently​,​ I’ve transitioned into the healthcare space as a Medical Virtual Assistant​,​ where I support a US-based psychiatrist with administrative tasks​,​ appointment scheduling​,​ and communication management — all while ensuring HIPAA compliance. I’m passionate about providing reliable​,​ high-quality support​,​ and I believe that integrity​,​ continuous learning​,​ and clear communication are the keys to success in any role. Let’s connect — I’d love to bring my skills to your team and help make your operations smoother and more efficient!