I am a strategic and servant leader in IT with a proven ability to grow, manage, and mentor global teams, fostering professional, value-driven IT organizations. With a technical foundation dating back to 1995 and a leadership journey that began in 2011, I bring nearly three decades of experience across various roles, including IT management, technical IT operations, project management, and service delivery. My consulting background has allowed me to work in diverse IT environments, building a broad understanding of both strategic and operational needs. My ambition is to inspire people and shape organizations through a culture of continuous improvement, ethical leadership, and best practices that support long-term, sustainable IT operations. Over the years, I have successfully implemented IT governance, led audit initiatives, and guided organizations through mergers and acquisitions, outsourcing transitions, and vendor governance across both on-premises and outsourced environments. I have also delivered on multiple projects and strategic road maps. My approach is defined by genuine care, determination, and a strong belief in leading by example. I prioritize integrity, accountability, and transparency while cultivating environments where individuals can thrive. I believe an excellent work environment is built on trust and psychological safety, clear purpose and alignment, and a culture that promotes respect, inclusion, and team spirit. I support and coach my teams with clear goals and expectations, regular follow-ups, and a commitment to mutual success. I actively encourage open communication through two-way dialogue and feedback, ensuring that everyone’s voice is heard. I recognize the value of celebrating achievements and giving meaningful recognition to the people behind the successes. I share knowledge and experience generously, mentor individuals across organizations, and support ongoing development to create opportunities for growth. I also understand the importance of maintaining a healthy work-life balance, promoting well-being, and ensuring that employees have the right tools and environment to be productive, whether physical or digital. My track record and LinkedIn recommendations reflect my dedication to leading successful outcomes, driving growth, and fostering a healthy, collaborative work culture where people feel engaged, appreciated, and empowered to do their best work.